Privacy Policy

Quality Merced Deck & Fence ("we," "us," or "our") operates the website merceddeckandfence.com ("Site"). This Privacy Policy explains what information we collect when you visit our Site or contact us, how we use that information, and the choices you have. If you have questions, contact us at quotes@merceddeckandfence.com.

1. Information We Collect

We collect information in two ways: information you give us directly, and information collected automatically when you use the Site.

Information you provide

When you fill out our contact or estimate request form, call us, or send us an email, you may provide your name, phone number, email address, mailing address, and details about your project. We only collect what you choose to share.

Information collected automatically

When you visit the Site, our hosting provider and any analytics tools we use may automatically collect certain technical data, including your IP address, browser type, operating system, referring URLs, pages visited, and the date and time of your visit. This data is collected through cookies and similar tracking technologies.

2. Cookies and Tracking Technologies

Cookies are small text files stored on your device when you visit a website. We may use cookies and similar technologies to:

• Keep the Site functioning properly
• Understand how visitors use the Site (analytics)
• Remember your preferences

You can instruct your browser to refuse all cookies or to alert you when a cookie is being sent. If you disable cookies, some parts of the Site may not function as intended. We do not use cookies to serve targeted advertising.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your estimate requests, inquiries, and service questions
• To schedule on-site consultations and project work
• To send you information you have requested about our services
• To improve the Site and understand how visitors use it
• To comply with legal obligations

We do not sell, trade, or rent your personal information to third parties for their marketing purposes.

4. How We Share Your Information

We may share your information with third parties only in the following circumstances:

• Service providers: We work with third-party companies that help us operate the Site and conduct our business, such as website hosting providers, form processing services, and analytics platforms. These providers access your data only to perform tasks on our behalf and are required to protect it.
• Legal requirements: We may disclose your information if required by law, court order, or government authority, or when we believe disclosure is necessary to protect our rights or the safety of others.
• Business transfers: If Quality Merced Deck & Fence is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email or a notice on the Site before your information is transferred and becomes subject to a different privacy policy.

5. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, including providing services, maintaining business records, resolving disputes, and complying with our legal obligations. When information is no longer needed, we delete it or anonymize it.

6. Your Rights and Choices

Depending on where you live, you may have certain rights regarding your personal information, including the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information, subject to certain exceptions
• Opt out of certain data uses

To exercise any of these rights, contact us at quotes@merceddeckandfence.com. We will respond within a reasonable timeframe.

7. Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to read the privacy policy of any website you visit through a link on our Site.

8. Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security, but we work to protect your information using industry-standard practices.

9. Children's Privacy

The Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will promptly delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised policy on this page with a new effective date. We encourage you to review this page periodically. Your continued use of the Site after any changes take effect constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us:

Quality Merced Deck & Fence

236 W 21st St

Merced, CA 95340